Terms & Conditions
Introduction and Last Updated
These Terms and Conditions received their most recent update on May 15, 2024. We urge you to review this section thoroughly before beginning any activity. By accessing the site, you indicate your full agreement with these Terms and Conditions.
These Terms and Conditions follow and align with relevant legal standards.
The Company delivers all services available on the Website.
The Company holds complete licensing to conduct operations in line with the regulations of its incorporation country. Should differences arise in interpreting these Terms and Conditions, the English edition takes priority.
General Terms
Betting Risks and Legal Compliance
You recognize that engaging in games carries the possibility of forfeiting funds added to your R2pbet account. Online betting might not be permitted in certain areas. You accept that R2pbet cannot offer legal counsel or assurances about the permissibility of using the Website's services in your location. The Company makes no claims that the Website's services meet your area's legal standards. You choose to utilize R2pbet's services at your own judgment and risk, determining if they comply with your local laws. You access the site and join games assuming all associated risks.
Company Ownership and Age Requirements
The Company owns and manages R2pbet. Keep in mind that betting has addictive potential. Engage responsibly. R2pbet welcomes only those 18 and older.
Terms Updates and Modifications
The Casino may revise these Terms and Conditions as necessary. We aim to alert players to major updates via email. That said, we encourage regular checks of this page for modifications.
Legal Agreement
These Terms and Conditions form a legal contract between you and the Casino. All players need to review them completely prior to account creation. If any part disagrees with you, cease using the Website immediately.
Communication Methods
You agree to electronic notifications from us, such as emails, texts, or calls (Communication methods). We reach out through these methods or site postings. You may unsubscribe from promotional emails, or request removal from texts and calls via Support. Nevertheless, we may still send critical updates about your account, funds, or site operations even if you opt out of routine messages.
Geographic Restrictions
Registration and service use are barred if you reside in Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Statia, U.S.A or U.S.A territories, United Kingdom, Austria. We may deny access to individuals from additional nations beyond those listed, at our sole judgment.
Games Availability
Note that certain titles might not appear in specific regions, due to provider guidelines that evolve periodically.
We cannot assure that any gains, additions, prizes, or incentives obtained by players from license holder, software, or payment provider restricted areas—via encrypted links or geolocation masking—will remain intact. We may seize such amounts upon request. These behaviors count as breaches of the Terms and Conditions, allowing us to block, pause, or shut accounts, deny prize payments, and allocate funds toward any incurred losses.
Accepted Currencies
Playing on the site supports these currencies: EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, PHP, RON, AUD, BTC, plus additional cryptocurrencies.
Who Can Play
Legal Age and Jurisdiction Requirements
The Casino admits participants solely from areas where laws permit online betting. Players must research local gambling rules before wagering on the site.
Only adults qualify (at least 18), or those meeting the age threshold set by their home jurisdiction for online play. Players bear full duty to confirm age-related rules in their location for betting activities.
Player Responsibility for Legal Compliance
You alone must investigate and confirm compliance with your applicable laws when joining games. Adding actual money and betting for prizes falls under your nation's rules, and you must follow them.
The Company may request age verification from players and restrict site entry or halt accounts for those not complying.
Restricted Countries
Individuals from these nations and regions ("Restricted Countries") cannot add funds or bet for real: United States of America, United Kingdom, Spain, France, French territories abroad (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Israel, Lithuania, Dutch West Indies, Curaçao, Azerbaijan, Armenia, Gibraltar, Jersey, Belarus, Kazakhstan, Kyrgyzstan, Moldavia, Russia, Tajikistan, Uzbekistan, Ukraine. If a player violates this, the Casino offers no promise of smooth cashouts or returns.
FATF-Listed Restricted Areas
Players from FATF-listed restricted areas—blacklist: North Korea, Iran; greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, Zimbabwe—face bans on funding and real-money play. Breaches mean no assurance of payout or refund processing.
Additional Declined Jurisdictions
We further decline transactions and accounts from: Afghanistan; American Samoa; Barbados; Botswana; Burundi; Cambodia; Central African Republic; Cuba; North Korea (DPRK); The Democratic Republic of the Congo; Fiji; Guam; Iran; Iraq; Lebanon; Libya; Mali; Myanmar (Burma); Nicaragua; Pakistan; Palau; Palestine; Samoa; Somalia; South Sudan; Sudan; Syria; The Crimea Region (Ukraine); Trinidad and Tobago; Uganda; Venezuela; Yemen; Zimbabwe.
Use of Player Account
Account Registration Requirements
To wager on the Website, first sign up and establish an account.
Provide all required details in the signup form, such as a working email; without it, password recovery becomes impossible. Ensure all submitted info is accurate, full, and valid—your responsibility.
Account Security and Credentials
During signup, select a username and password for site access. Safeguard these credentials entirely on your own. Do not share them. The Casino bears no blame for third-party misuse of your account from intentional, accidental, active, or passive disclosure.
Data Security and Privacy
We employ SSL for secure transactions. Customer details stay private and unsold to outsiders.
Withdrawal Payment Methods
Withdrawals must route through the original funding method. For instance, credit card additions require returns via the same card.
Information Accuracy and Updates
All details supplied to R2pbet under this agreement remain accurate, thorough, and current; notify R2pbet promptly of changes.
Prohibited Account Activities
Transfers between accounts, whether sending or receiving, are forbidden, as are selling or buying user profiles.
Error Handling and System Issues
Errors might lead to confirmed bets or processed payments by mistake. In such instances, the Casino may void affected wagers or adjust them to proper odds/spreads/terms available absent the issue.
Bug Reporting and Exploitation
If users spot software flaws or gaps, they must avoid exploiting them and report immediately to R2pbet. Failure triggers full reimbursement rights for the Company on related costs, including those from the flaw and unreported status.
System Tampering and Legal Action
The Company may hold back funds amid suspicions or proof of system tampering. Legal action targets users or others manipulating or trying to manipulate the setup. R2pbet can end or alter offered games or events.
Account Transfer Restrictions
Account transfers, sales, or pledges to others are banned. This covers assets like profiles, prizes, additions, wagers, rights, or claims—legal, business, or otherwise. Bans extend to burdens, assignments, trades, brokerages, liens, gifts, or collaborations with trusts or entities in any form.
Depositing
Deposit Requirements and Minimums
Join games only with adequate account balance.
Deposit minimums differ by player location—possibly €2, €5, €10, or €15, or currency equivalents. Maximums vary by chosen method. Cryptocurrency betting follows these caps.
Bonus Terms and Conditions
Under specific conditions, we might add a "bonus" to accounts. Bonus terms and values come from the Casino and appear on the site periodically. Mixed real and bonus funds mean real money wagers first; bonus access follows exhaustion of real funds. Transferring or pulling main additions before bonus conditions voids bonus and related prizes.
Bonus specifics include dedicated terms ("Bonus Terms and Conditions") listed on the site.
Account Nature and Interest
R2pbet operates no banking services, so treat it accordingly. Accounts earn no interest.
Deposit Processing and Verification
Added amounts show up reasonably soon post-confirmation. Prior additions need verification before cashouts.
No currency exchanges occur, as the Casino handles none.
Personal Payment Methods Only
Fund accounts solely with personal cards or methods. Registered names on cards or payment accounts must match your profile name.
Cryptocurrency Deposits
Cryptocurrency deposits evade standard limits due to their setup. Use alternative controls for spending caps if desired.
For crypto additions, meet or exceed displayed minimums per currency on the addition page. Smaller amounts fail processing, reach neither account nor return.
Legal Compliance for Card Use
Betting online might violate your local laws; if true, card use for transactions lacks authorization.
Cardholders must understand their area's betting laws.
Minors cannot join site activities.
Withdrawal Policy
Withdrawal Limits and Processing
Cashout minimum stands at €50 or equivalent. Maximums hinge on selected method; oversized requests split into parts.
Error Corrections and Debts
Miscredited prizes from tech glitches, human mistakes, or similar revert to our ownership and deduct from accounts. Pre-error withdrawals of such sums create debts to us (without limiting other legal options). Notify us right away of crediting errors.
Fund Usage and Refund Policy
Funds deplete immediately upon use; no refunds or reversals apply. R2pbet may split large prizes into monthly payments.
Verification Requirements
Verification applies to initial and subsequent cashouts at our choice, without detailing reasons. Requests might include passport copies, ID cards, utility statements, or funding card images.
Document Authenticity
Players ensure all KYC documents are authentic. Fake submissions risk seizure of additions and prizes.
Wagering Requirements and Tax Obligations
Before cashouts, play through recent additions at least once, aligning with anti-laundering rules. Players handle all taxes on prizes per home laws.
Payment Methods and Network Issues
Site enables payouts through Original Credit Transfer (OCT) for Visa and Payment Transfer for Mastercard. Success varies, as issuing banks might decline at will.
For crypto additions sent to wrong network addresses (e.g., BTC to BCH), recovery attempts occur only above €5000. A 0.1 BTC charge covers costs, though success lacks guarantee.
Currency Conversions and Processing Times
Site's core currency is Euro. Non-Euro dealings might incur slight extra deductions from bank or processor conversions.
Cashout reviews last up to 24 hours. Post-approval timelines depend on method.
Bank Transfer Fees
Bank transfer cashouts occasionally face extra intermediary fees. These fall beyond Casino control.
Daily, Weekly, and Monthly Limits
Daily cashout cap is €/$1,000, weekly €/$3,000, monthly €/$10,000, unless promotion terms state otherwise. Higher VIPs might qualify for exceptions at our judgment.
Wins over €/$10,000 allow division into €/$10,000 monthly segments until complete.
Know Your Client (KYC) Procedures
We may perform identity checks (Know Your Client) for additions anytime, including initial ones.
Phone verification to your listed number may form part of KYC, at our choice. Unverified accounts block cashouts.
Additional Fees and Services
Bank transfer cashouts rarely incur added intermediary costs, capped at EUR 16 equivalent.
No interest accrues on accounts; no exchange services exist.
Responsible Gaming
Self-Exclusion
Self-exclusion requests prompt immediate account shutdown and play blocks. We strive to block new profile creation, but ultimate prevention rests with the player. No liability for losses on alternate accounts.
Deposit Limits and Controls
Players can apply loss caps (and others) to accounts.
Dormant Accounts
Inactivity Definition and Fees
A dormant account sees no logins or logouts over twelve straight months. For inactive balances, the Casino may apply a €10 monthly admin fee (or equivalent, or remaining balance if lower) while positive.
Fee Schedule and Deductions
This fee deducts at the start of the month after inactivity begins, and each following month. Deductions halt at zero balance or reactivation.
Refund-related expenses fall to the player.
Closing the Account
Account Closure Process
Close accounts by emailing suppor_crt@example.com. R2pbet returns remaining funds, method at our full choice.
Verification During Closure
For fraud prevention, money laundering avoidance, terrorism funding blocks, and user misuse checks, R2pbet may verify identity during closures. This includes current documents, video calls (Skype or Zoom), wealth source proofs, or clear selfies with documents beside faces—even for prior verifications.
Company's Discretionary Closure Rights
The Company may shut accounts and return balances (less cashout fees) at absolute discretion, sans reasons or warnings.
Disclaimer of Liabilities
Tax Obligations
Report and pay taxes on received prizes under your laws—your duty alone.
Risk Acknowledgment
Game participation risks fund losses—your awareness.
Limitation of Company Liability
The Company accepts no blame for harms or losses to players or others from direct or indirect causes like:
Errors, typos, misunderstandings, miscommunications, mistranslations, spelling issues, transaction faults, tech failures, hazards, signup mistakes, obvious errors, game cancellations;
Uncontrollable events;
Player or third-party rule breaches;
Player or third-party schemes or crimes;
Advice from R2pbet or outsiders via services or site;
Market shifts, including exchange rate changes.
Liability Limits
No liability exists for losses from service use or Terms non-compliance not foreseeable by both parties at agreement start.
Total liability for claims from wagers stays limited (per law) to the wager amount causing the issue.
Anti-Fraud Policy
Fraud Prevention and Detection
Strict fraud prevention applies, with tools and methods in use. Suspected fraud—like teaming with others, scams against sites or processors, chargebacks, payment denials, multi-accounts, cheats, or bankruptcy in home country—allows account termination and payout halts. Decisions rest solely with us, without player notifications on causes. We may alert regulators of fraud, delay rounds post-wagering needs, leave big bets open (e.g., blackjack) and resume after bonus clearance, build values with bonuses then cash out on them in real play, exploit bugs.
Bonus Abuse and Exploitation
Bonus or promo acceptance aimed at positive returns via tactics securing cashouts or bonus exploits leads to prize seizures and account shutdowns, with future cashout blocks. Examples include holding rounds until wagering clears, adding funds with pending free spins or bonuses.
Prohibited Activities
Player teaming is banned, as are bots or automated play devices.
Account Management Rights
Account closures and balance returns (less fees) occur at our discretion, no reasons or notices required.
Refund Processing for Credit Cards
Credit card funding allows refunds up to total added as returns against buys. Excesses use alternate methods.
Pre-refund, bonuses and prizes deduct from balances for amount calculations.
High-Risk Transaction Handling
High-risk card buys per processors or Casino prompt refunds to cards and alerts to authorities/parties.
For refunds, email contacts.
Refund Policy
Customer Service Contact
Contact customer service per site directions for service complaints.
Refund Review Requirements
Refund reviews need:
- ID photos (both sides of passport, license, etc.),
- Address proofs (recent mailed docs like bills, statements; or utility PDF originals),
- Bank records (name/account if not prior address proof).
Processing Timeline and Decisions
Decisions take up to 7 workdays.
Approved refunds credit accounts, notify players, and finalize in 48 hours post-decision.
Credit Card Refund Limitations
Credit card funding allows refunds up to added totals as purchase reversals. Excesses route via other methods.
Pre-Refund Calculations
Pre-refund, bonuses and prizes subtract from balances for calculations.
High-Risk Transaction Refunds
High-risk card buys per processors or Casino trigger refunds to cards and notices to authorities/parties.
Complaints
Customer Service Resolution
Contact customer service per site directions for service issues.
Escalation Process
Support handles complaints, escalating unresolved ones within the Casino. Players receive suitable updates on status.
Independent Appeals
Unsettled disputes at management allow appeals to independent entities, authorities, or regulators noted on site.
Record Keeping and Dispute Resolution
For disputes, server records decide outcomes finally. You accept that game server logs override screen displays in conflicts, and our records determine participation terms, conditions, and results.
Contact Information
Dispute contacts use your account details.
Penalties and Termination
Breach Consequences
Breaches or suspected breaches of Terms allow account refusals, suspensions, closures, prize withholds, and fund applications to damages.
Violation Determination
We decide violations leading to bans or blocks.
Intellectual Property Protection
The Company retains all IP rights in services and content; users limit use to stated purposes.
Prohibited User Activities
Users specifically cannot:
- Strip copyright, trademark, or proprietary marks from content or copies;
- Employ content infringing Company or third-party rights;
- Use content illegally or against T&C;
- Reproduce, alter, edit, remix, add audio/comments, show, publish, distribute, broadcast, frame, share publicly, or exploit services/content for profit. 'Profit' covers ad revenue, subscriptions from content access/distribution, or lessening third-party subscription needs;
- Copy, republish, redistribute, communicate, or share content or derivatives with outsiders;
- Archive or store content for non-user access.
Intellectual Property
Copyright and Trademark Protection
Website and service designs, software, and content enjoy protections via copyrights, trademarks, patents, and IP laws owned by R2pbet and/or licensors.
Permitted Personal Use
Users may view, download, store on devices, print, use, quote, cite content for personal, non-profit purposes, crediting R2pbet as needed.
Rights Retention and Usage Restrictions
The Company keeps all IP rights in services and content; users restrict use to outlined purposes.
Specific Prohibited Uses
Users specifically cannot:
- Strip copyright, trademark, or proprietary marks from content or copies;
- Employ content infringing Company or third-party rights;
- Use content illegally or against R2pbet T&C;
- Reproduce, alter, edit, remix, add audio/comments, show, publish, distribute, broadcast, frame, share publicly, or exploit services/content for profit. 'Profit' covers ad revenue, subscriptions from content access/distribution, or lessening third-party subscription needs;
- Copy, republish, redistribute, communicate, or share content or derivatives with outsiders;
- Archive or store content for non-user access.