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Privacy Policy

Introduction

This Privacy Policy, most recently modified on 25/03/2024, describes the data management approaches followed by r2pbet.com. We at r2pbet.com aim for straightforward experiences for users, which extends to being honest, open, and direct about collected data, its purposes, and methods—thus, this section offers in-depth insights.

The Policy covers how we manage your personal details, whether simply browsing, adding funds, or engaging in games. It addresses topics you might not know, such as privacy entitlements, situations where we exchange or acquire your info, and its role in customizing promotions, so dedicate time to all areas.

Major Policy revisions prompt notifications.

Staff Training and Data Protection Officer

Our staff receive consistent Information Security education and must adhere to secrecy duties alongside company rules when dealing with your details.

For Data Protection inquiries or issues, connect with our Data Protection Officer at support_cr@example.com.

Privacy Policy Promise

R2pbet prioritizes and honors the privacy of all customers. Privacy holds value for both parties, and we commit to:

R2pbet focuses on privacy safeguards. We apply your personal info to simplify and enhance services. Your details stay protected. We remain straightforward about collection motives and applications. For options or entitlements, we outline them and uphold your decisions.

Anti-Money Laundering and Verification Requirements

Cashouts require playing through recent additions once, aligning with anti-laundering protocols.

The Company may implement further identity verifications (Know Your Client) for additions, potentially involving selfies with IDs. Leaders demand Latin or Cyrillic documents (ID, payments, bills, etc.) for account checks. If unavailable, video sessions displaying docs may suffice.

Payment Method Restrictions

CAD additions limit cashouts to EcoPayz, Interac, Instadebit, iDebit (post-minimum additions for activation).

The Company could dial your profile number during KYC. Profiles pending full checks halt payouts.

What Personal Information Is Gathered and When

At Signup

  • Personal info including name, email, address, phone/mobile, gender, birth date;
  • ID images and address verifications (for reviews);
  • Finance/bank details (for transaction fund origins);
  • Login info, username/password.

During Service Use

  • Product interaction details;
  • Site navigation patterns—refer to Cookies Policy;
  • Device specifics (model, OS, IP, browser, mobile ID);
  • Call logs—we could oversee or log discussions to confirm directives, address problems, fulfill rules, refine service, educate personnel, or thwart fraud/offenses;
  • Shared or public data, e.g., social accounts.

Special Categories of Data

r2pbet.com info might include "special categories," like health-related (safe betting) (refer to "Collection reasons and bases").

Additional protections secure sensitive data privacy (refer to "Data safeguards and secrecy").

Why Do We Collect Your Personal Data and On What Basis?

Customers entrust us with data as providers, so we disclose collection openly. Mainly, it supports desired products/services. We also customize interactions, refine offerings, and deliver essential notices. Occasionally, laws mandate data use. Under protection regulations, we define legal bases for processing. Bases differ per activity.

Under Contract

Vital for agreements involving you. T&Cs accepted at signup specify terms and provided services:

  • To supply betting/gaming, content, details, and manage requests;
  • For admin like password cues, maintenance notes, Policy/T&Cs revisions, dormancy alerts pre-closure;
  • To execute transactions.

Under Legitimate Interests

Required for noted goals, unless individual interests/rights/freedoms prevail. Considerations: initial info, expectations, data nature, processing impacts.

To Tailor Experiences

  • For pertinent, customized services; e.g., history-driven suggestions;
  • Logged-in or promo-subscribed users enjoy adapted services. To stop, contact Customer Service or Data Protection Officer via email.

To Advance Services/Products

  • For best navigation;
  • Analysis/research to upgrade provisions;
  • New system evaluations, upgrade verifications;
  • Marketing assessments, research, training;
  • Modeling, stats, trends for product/service advancements.

To Communicate/Engage

  • Service outreach via phone, email, post, social;
  • Promotion/contest oversight you participate in;
  • Survey/questionnaire invites, research by us/agents;
  • Query/complaint handling.

To Heighten Safety/Fun

  • Deter/detect external tools in peer wagers;
  • Block/spot T&Cs infractions;
  • Affordability evaluations for fund adequacy.

Special Categories of Data Processing

Processing happens if:

  • You consent expressly;
  • Data you revealed publicly;
  • Required for legal claims;
  • Substantial public interest via EU/Member State regulations.

When Do We Share Your Personal Information?

Typically, we avoid external group sharing for marketing. Yet, sharing occurs with group entities, our behalf providers, or third parties for legal needs.

Sharing Instances

  • Regulatory/legal directives;
  • Bank info disclosures per regulator;
  • Legal rights setup/defense/exercise;
  • Verification, affordability, fraud services (to outsiders);
  • Providers aiding tech, data storage/merging, payments, targeted ads;
  • Auditors for certification reviews;
  • Business/rights buyers/transferees (or talks); recipients handle data like us;
  • Successor entities;
  • Regulators on exclusion topics.

Sharing limits data to Policy purposes.

How Long Will R2pbet.com Keep My Data?

Retention Periods

Retention matches collection needs.

Active users necessitate data for legal/contract duties. Post-usage, data persists briefly for motives like:

  • EU/local law adherence (e.g., anti-laundering, licensing);
  • Legal claim management (e.g., negligence);
  • Contract duties/rights;
  • Legitimate interests after assessments;
  • Authority directives.

Your Rights & Choices Over Your Personal Information

Laws provide conditional entitlements on stored data. Exercise via Data Protection Officer at support_cr@example.com. Entitlements: access, update, delete data; processing objections; consent revocations; portability. Report concerns to regulators on handling. Entitlements include automated decisions/profiling.

Required Information for Services

Signup data is required (unless optional), essential for processing, contacts, betting/finance law compliance. No provision means no services.

Right to Access and Rectify

Access/rectify entitlements. Seek held data copies (subject access). Update/remove inaccurate/altered info. Free requests to Data Protection Officer or Customer Services at support_cr@example.com.

Right to Deletion (Erasure)

Deletion entitlement. Erase in scenarios like:

  • Data unneeded for intents;
  • Withdrawn consent sans alternatives under laws;
  • Legitimate interests sans overrides;
  • No legal bases;
  • Erasure for compliance.

Subject to EU/local retention rules.

Right to Restriction

Restriction entitlement. Block/suppress processing; retain but limit use. Track lists ensure future adherence. Applies when:

  • Accuracy challenges (pending reviews);
  • Unlawful processing; prefer blocks over deletions;
  • Unrequired data you need for claims;
  • Legitimate interests; objections pending checks.

Right to Data Portability

Portability entitlement. Get supplied data in standard formats. Reuse across providers. E.g., seamless, secure transfers. Not general; for:

  • Consent/contract necessities;
  • Fully automated processing.

Right to Object

Objection entitlement. Object per situations for:

  • Legitimate interests (incl. profiling);
  • Research/stats.

Direct marketing objections (incl. profiling).

Right to Withdraw Consent

Consent revocation. For consent-reliant (e.g., promotions), revoke anytime. Simple via "unsubscribe" in communications. Problems? Reach Data Protection Officer at support_cr@example.com for resolutions.

Automated Decision-Making and Profiling Rights

Automated decision/profiling entitlements. Systems enable swift, equitable, effective choices on known info. Impacts available products/services/features, service access.

Automated Applications

  • Customizing—grouping akin users for preference analyses, personalized interactions;
  • Fraud spotting—data evaluates misuse/money laundering risks; risks may pause accounts;
  • Account creation—relevance verifications, requirement fulfillment (age, location, etc.);
  • Wager risk analyses.

Laws shield from automated harms sans oversight. Entitlement absent for:

  • Contract necessities/performances;
  • Legal authorizations;
  • Explicit consents.

Response Times and Fees

Section requests to Data Protection Officer at support_cr@example.com.

Responses swift, within one month; extendable one month with notice for complexity/quantity. Rejections justify.

Non-standard requests permit reasonable fees for costs or denials.

Security of Your Data and Confidentiality

Data Protection Measures

We dedicate to guarding provided personal info. Reasonable actions secure collected data per this Policy and rigorous standards. Strong protocols/tech prevent unauthorized entry/misuse.

Payment Security

Processors encrypt card info. We collaborate solely with premier payment firms.

System Security and Monitoring

External experts audit systems/apps yearly multiple times. Intrusion Detection scans traffic nonstop for intrusions.

Fraud unit and systems spot/block dubious actions, maintaining secure R2pbet.

User Security Responsibilities

Suspicious profiles pause for probes. Uncertain transactions or balance shifts? Notify us at once.

SSL and Transaction Security

r2pbet.com utilizes SSL for transfer privacy. No card info gathering/storage/sharing. Transactions via secure processor servers.

Complaints

Data Protection Complaints

Data handling complaints? Email Data Protection Officer at support_cr@example.com for examinations.

Regulatory Reporting

Unsatisfied or suspect illegal processing? Report to national authorities.

Changes to the Privacy Policy

Policy Updates and Notifications

Policy updates align with operational/regulatory shifts—review on data submissions. Latest change dates appear here. Disagree? Halt data/service use. Continuation deems acceptance. Account deletions possible anytime.

Substantial Changes

Substantial alterations (e.g., data usage changes) receive clear notices (email for some). Service continuation needs express acceptance; immediate effect post-acceptance.

Your Obligations

Accurate Information Requirements

Using r2pbet.com and submitting data requires accurate, complete details per requests. Notify changes for up-to-date accuracy.

Consequences of False Information

Breaches or suspicions of false/incomplete/contrary data/laws allow signup denials or account halts/closures sans notice. No compensations for such.

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r2pbet-casino.uk.com is owned and operated by Caishxn Holding B.V., a company incorporated under the laws of Curaçao with the registration number 162826 and registered address at: Chuchubiweg 17, Curaçao. Caishxn Holding B.V. is licensed and regulated by the Curaçao Gaming Authority with License Number: 0GL/2024/1546/0828.